IT Help

Support - We are here to help!

Contact Information

IT Help Desk

- Computer Hardware or Officer 365 Needs:

*Please CC Josh and Rick

- Computer

- Email

- Office 365

- Phone

- Printer

- Adobe

- Email Distribution List

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MIT (Mortgage Tech Assistance)

- Encompass Questions / AUS Help / Non-Scenario-Underwriting questions:

- FHA password reset

- Dataverify or DocMagic (add or remove employee)

- GUS error with findings

- GUS password reset

- LP/DU errors or assistance with findings

- Partners Credit (add or remove employees)

- Simple Nexus

- VA password reset

- Loan Specific Questions

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Underwriting

* Questions on Conditions - Directly to the underwriter - Please remember to include processing. *

- Scenario / Guideline / Underwriting Opinions PRIOR to Application

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Secondary / Lock Desk

- Questions and Concerns on Locks and Relocks

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Government Loans

- Processing Support on FHA Case Number issues when applicable:

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Broker Loan Support / Placement

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Rushes:

Underwriting Rushes:

Closing Rushes: