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IT Helpdesk Memos

IT Support

ITHelpDesk@flanaganstatebank.com

815-215-8140

Ext 111


Problems or assistance with:

Contact info:

Computer

Email

Office 365

Phone

Printer

_______________

Dataverify or DocMagic (add or remove employee)

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FHA password reset


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GUS error with findings


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GUS password reset


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LP/DU errors or assistance with findings


_______________

MortgageBot log in/password reset, or adding users (App+5, new employees)

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MortgageBot performance issues (errors, slow response, etc.)

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Partners Credit (add or remove employees)


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Simple Nexus 



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VA password reset


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IThelpdesk@flanaganstatebank.com

or call extension 111



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Doug Carls

dcarls@fsbfamily.com

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Click reset/forgotten password on FHA Connection log in screen

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Your branch manager


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Click reset/forgotten password on GUS log in screen

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Your branch manager


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Alison Huff or Doug Carls

MBOT@flanaganstatebank.com

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Doug Carls

dcarls@fsbfamily.com

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Doug Carls

dcarls@fsbfamily.com

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Mortgage Support

mtgsupportcenter@flanaganstatebank.com

815-676-0990

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Click reset/forgotten password on VA portal log in screen

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