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IT Helpdesk Memos

IT Support

ITHelpDesk@flanaganstatebank.com

815-215-8140

Ext 111


Problems or assistance with:

Contact info:

Computer

Email

Office 365

Phone

Printer

_______________

Dataverify or DocMagic (add or remove employee)

_______________

FHA password reset

 

______________

GUS error with findings

 

_______________

GUS password reset

 

_______________

LP/DU errors or assistance with findings

 

_______________

MortgageBot log in/password reset, or adding users (App+5, new employees)

_______________

MortgageBot performance issues (errors, slow response, etc.)

_______________

Partners Credit (add or remove employees)

 

_______________

Simple Nexus 

 

 

_______________

VA password reset

 

_______________

 

 

 

IThelpdesk@flanaganstatebank.com

or call extension 111

 

 

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Chris Langel

clangel@fsbfamily.com

_______________

Click reset/forgotten password on FHA Connection log in screen

_______________

Karen Leon

kleon@fsbfamily.com

_______________

Click reset/forgotten password on GUS log in screen

_______________

Chris Langel

clangel@fsbfamily.com

_______________

Chris Langel

clangel@fsbfamily.com

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Josh Heinrich

jheinrich@fsbfamily.com

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Chris Langel

clangel@fsbfamily.com

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Rebecca Moorehead

rmoorehead@flanaganstatebank.com

815-676-0990

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Click reset/forgotten password on VA portal log in screen

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