
Welcome to the Retail Website!
Staff Work Flows
Encompass FSB Resource Center:
Overall Encompass Tidbits
How to - Helpful training and all Staff Tidbits
How to - Add Business Contacts into Encompass
How to - Service Provider Listing
How to - How to create custom Print Forms
How to - Enable your email account to enable auto emails
How to - Create a folder (Bucket) to move a document to the e-folder
How to - How to process a Disclosed loan Denial and Withdrawals
Loan Officer/ LOA Procedures
Consumer Connect Information:
How to - Program and Auto Email Forwarding Rule - To allow LOA's to see Consumer Connect LO emails.
How to - Consumer Connection Setup Guide
How to - Consumer Connect Tidbits
How to - Obtain a Link for Borrower to E-sign Initial Disclosures
How to - See how a Borrower(s) Start a Consumer Connect Application
How to - Check if your Borrower has completed their Application
Pre-qualification:
How to - Properly export from MBOT and import to Encompass
How to - View how a Borrower Completes an App in Consumer Connect
How to - Prequalify a file from Consumer Connect
How to - Set-up A Loan with Additional Borrower Pairs
How to - Setup an APT Brokered Loan within Encompass
How to - Utilize the Prequalification Tool within Encompass
How to - Order Conventional MI with Comparisons
How to - Add a Borrower Contact and how to Originate a New Loan From the contacts
Denying A Prequalification:
How to - Deny a Prequalification Request
Disclosing:
How to - Request E-Consent from Borrowers Prior to E Disclosing
How to - Disclose a Loan including Pre-Qualified Applications
How to - Create and Upload Wet Sign Disclosures (Coming Soon)
How to - Setup In House Portfolio Products
How to - Disclose an App Plus 5 Loan within Encompass
How to - Set up the SSP Disclosure
How to - Setting up Bonafide Discount Points
How to - Set up the Home-Buyer Counseling Disclosures
How to - Utilize Ice Fees when Disclosing
How to - See what borrowers see when they E-sign their Initial Disclosures
How to - See if Borrowers have Signed their Disclosures
How to - Enter Net Tangible Benefit Data
How to - Setup a Buydown Loan within Encompass
How to - Apply a Branch Closing Cost Template
How to - Add a Borrower Contact and how to Originate a New Loan From the contacts
How to - Order, Print and Upload Wet Sign Disclosures
How to - Add a Tax Prorate Credit to your Loan Estimate
Denying a Disclosed Loan:
How to - Process a Disclosed Loan Denial and Withdrawals (Both Pre-Disclosure and Post-Disclosure)
Locking - Relocking - Extending Loans:
How to - Locking Loans with ICE PPE
How to - Extend Existing Locks
Entering the information into the URLA:
How to - Set-up FHLB and Freddie Mac Grants
How to - Set-up Net Rental Income on Investment Subject Property
Non-central Branches Submitting Files to Processing:
How to - Move a File to Processing after Disclosures are E-signed
Central Branches Submitting Files to Processing:
How to - Move a File to Processing after Disclosures are E-signed
Processing Procedures
Initial Submission Procedures:
How to - Start Processing - Initial Processing Steps
How to - Order an Appraisal within Encompass
How to - order FHA Case # Assignment with CAIVRS
How to - Order CAIVRS for VA & Process for USDA
How to - Order SSN Verifications
How to - Order Tax Transcripts
Custom Print Form Procedures:
How to - Fill out the 100% Access Letter
How to - Fill out the FSB Condo Questionnaire
How to - Fill out the FSB Escrow Repair Agreement - Buyer Funded
How to - Fill out the FSB Escrow Repair Agreement - Seller Funded
How to - Fill out the FSB Gift Letter
How to - Fill out the FSB Power of Attorney Borrower
How to - Fill out the FSB Power of Attorney Co-Borrower
How to - Fill out the FSB Residual Income Calculator Form
How to - Fill out the HOA Fee Certification
How to - Fill out the Hold Harmless Agreement
How to - Fill out the VA Nearest Living Relative Statement - Borrower
How to - Fill out the VA Nearest Living Relative Statement - Co-Borrower
How to - Fill out the VA Childcare Statement
Redisclosure Procedures:
How to - Add Fees to the 2015 Itemization
Click here for a Total Fee Table
How to - Re-Disclosure loans and Re-Disclose loans with a product change on Loan Estimates
ICD Creation:
How to - Pull a Partners Credit Invoice
How to - Add Fees to the 2015 Itemization
Click here for a Total Fee Table
How to - Prepare ICD - Part One
How to - Prepare ICD - Part Two
Closing Scheduling Procedures:
How to - Upload Prior to Funding Conditions for the Underwriter to Clear
How to - How Processors Schedule Closing
Underwriting Procedures
More Coming Soon
Closing Procedures
How to - Training - Closing - Ordering Docs
How to - Mortgage Trustees For Closing
Post-Closing Procedures
More Coming Soon
Important Emails
Computer /Scanner / Office 365 / Phone Issues
ITHelpDesk@flanaganstatebank.com
MBOT / Doc Magic / Simple Nexus / Other Vendor Issues
Lock Desk/Secondary Questions
lockdesk@flanaganstatebank.com
Compliance Condition Questions
complianceconditions@flanaganstatebank.com
Underwriting Questions
underwriting@flanaganstatebank.com
Closing Department
closings@flanaganstatebank.com
Denials
Rush requests
rushclose@flanaganstatebank.com
Wet-signed Disclosures & Product Changes
disclosures@flanaganstatebank.com
FHLB Grant and IBTS Ordering
mtgsupportcenter@flanaganstatebank.com
APT Product Scribes:
Compliance:
State Specific Disclosure Matrix